Shipping & Delivery

Passion Beauty Supplies understands that you need your order as quickly and safely as possible. That’s why we work with a number of trusted shipping providers to handle your order. 

SMALL ITEM ORDERS:

Smaller items can be shipped using parcel shipping services like UPS or Purolator. Once an order has been shipped, tracking information will be provided to the client. Order processing and shipping times may vary, but we typically have smaller orders shipped & delivered within 2-5 business days. All orders placed between Friday and Sunday will not ship until the next business day. 

LARGE ITEM ORDERS:

Larger orders and items will ship via LTL Freight using one of our trusted shipping partners. Freight delivery is used for larger packages that need to be handled with care and delivered on a larger truck via a pallet. Freight deliveries typically utilize a lift gate on the rear of the truck, and delivery is curbside only. Extraordinary delivery requirements may necessitate an additional fee from the carrier (ie. delivery to remote areas of Canada, delivery to residentail addresses, etc).  Once an order has been shipped, tracking information will be provided to the client and the estimated delivery time will vary depending on your location. We are not responsible for any delays that may happen as a result of inclement weather. 

CURBSIDE DELIVERY:

All large freight orders are delivered curbside. Be sure to inspect your delivery for any damages prior to signing for receipt. Curbside Delivery Service provides delivery of your item(s) to the curb at the end of your driveway, or on the sidewalk in front of your business. Upon delivery, please inspect your item(s). You will be required to sign a Proof of Delivery receipt. If any damage is present on the packaging, or item upon delivery, please note the issues on the delivery receipt and take photos of the damages & notify us immediately.

NOTE: This service does not include set up, or assembly of items, or removal of packaging materials.

NO C.O.D. SHIPPING:

We do not ship Credit On Delivery. All purchases must be paid for 100% prior to shipping.